Frequently Asked Questions

Find answers to common questions about our PDF tools and services.

Are my files secure when using PDFToolsOnline?

Yes, absolutely! All PDF processing happens directly in your browser. Your files are never uploaded to our servers, ensuring complete privacy and security. Once you close your browser, all traces of your files are removed.

What file formats do you support?

We support PDF files for all our tools. For image conversion, we support JPG, PNG, and other common image formats. Our tools are designed to work with standard PDF versions from 1.0 to 2.0.

Is there a file size limit?

Since all processing happens in your browser, the only limitation is your device's available memory. Most modern devices can handle PDFs up to several hundred megabytes without issues.

Do I need to install any software?

No installation required! All our tools work directly in your web browser. Simply visit our website, select your tool, and start processing your PDFs immediately.

Can I use these tools on mobile devices?

Yes, our tools are fully responsive and work on smartphones and tablets. However, for the best experience with large files, we recommend using a desktop or laptop computer.

Why do some tools take longer to process?

Processing time depends on your file size, the number of pages, and your device's performance. Complex operations like OCR or image conversion may take longer than simple tasks like merging or splitting.

What browsers are supported?

Our tools work best on modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for optimal performance.

Can I process multiple files at once?

Some tools like PDF merger support multiple files. For other tools, you'll need to process files one at a time. We're working on adding batch processing capabilities to more tools.

Do you offer premium features?

Currently, all our basic tools are free to use. We're developing premium features for power users, including advanced editing capabilities and batch processing. Stay tuned for updates!

How can I report a bug or suggest a feature?

We'd love to hear from you! Please visit our contact page to report bugs, suggest new features, or provide feedback. Your input helps us improve our tools for everyone.

Still have questions?

Can't find the answer you're looking for? Please contact our support team.